Privacy Policy
The websites located at www.desertdonuts.com, and related Internet websites and portals (collectively, our “Site”), are operated by GMG Desert Donuts LLC, an Arizona limited liability company (“Desert Donuts”, which may hereinafter be referred to as “us,” “we,” and “our”). Desert Donuts has created this Privacy Policy to demonstrate our firm commitment to the privacy of our visitors and customers. We respect your privacy and recognize your need for appropriate protection and management of personally identifiable information you share with us (the phrases “personally identifiable information” and “personal information” mean any information by which you, individually, can be identified, such as your name, address, telephone number, etc.). The purpose of this Privacy Policy is to inform you when you visit our Site how we use such information, and the choices you have regarding our use of, and your ability to review and correct, your information.
Please be aware that any information that you submit to us whether through forms, e-mail, blogs, or other submission means including personally identifiable information, may be publicly displayed on sites hosted by Desert Donuts, or on websites or in portals not within our control. If you don’t want others to see such information, don’t submit it.
For your benefit, this Privacy Policy is posted conspicuously at the Site.
Our Commitment to Privacy
Our Privacy Policy has been developed as an extension of our commitment to combine quality products with integrity in dealing with users. The Policy is designed to assist you in understanding how we collect, use and protect the personal information provided to us.
A Special Notice About Minor Children
Minors (children under the age of 18) are not eligible to use the Site unsupervised, and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use the Site in conjunction with, and under the constant supervision and consent of, your parents or guardians. But in NO case do we want nor solicit any personal information from minor children, i.e. those under the age of eighteen (18) years old. In certain other countries there are higher legal minimums for using a website unsupervised – in those countries the higher legal limits apply.
We take special care to protect the privacy needs of children and encourage parents to be an active participant in their child’s online activities. Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect Personally Identifiable Information from them. If we discover personal data from a child through our site, we will eliminate that data. You may learn more about protecting children’s privacy online by visiting: http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec08.shtm.
General
Sometimes (such as when you establish an account or order and purchase products) we will ask you to provide personal information about yourself, such as your name, shipping/billing addresses, telephone number, e-mail address, credit card information, birth date, gender, occupation, or personal interests. We also maintain a record of your online purchases. Whether or not you choose to provide the information we request is entirely up to you. But if you choose not to provide the information we request, you may be unable to purchase or access certain products, offers, and content at the Site.
We collect your personal information in the following manner:
• For purchases you make, including payment information and other data necessary to process each order.
• When establishing on online account and presence with us.
• When provide feedback and other interactions with our company.
Your personal information enables us to provide you the information you have requested, provide you information regarding the status of your assets and transactions, fulfill your purchases, and provide you information regarding future products and offerings that may suit your particular interests. We also use your personal information to help identify you if you lose your password and to help you quickly find information at the Site.
Safe Harbor
Desert Donuts adheres to the U.S. safe harbor policy privacy principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. Accordingly, Desert Donuts’ transfer of your personal data to non-European Union nations that do not meet the stringent European Union “adequacy” standard for privacy protection is prohibited, and Desert Donuts will not transfer your personal data to any such nation. If you have any questions regarding this policy, please contact us through the Site.
What Information Do We Collect?
When you visit our Site, we collect two types of information: personal information you actively choose to disclose (“Active Information”) and use information collected, in a way not visible to you, on an aggregate anonymous basis as you and other users browse our Site (“Passive Information”).
1. Personally Identifiable Information
This refers to information that lets us know specifically about you, i.e. profile information.
A. Registration
When you register to become a customer in relation to our products and offerings, we will collect Personally Identifiable Information (such as name, address, e-mail address, and telephone number). This Personally Identifiable Information is securely stored and may be accessed on our Site. You select your own user identification and password – both are needed to enter the Site and to access your contact information. Please safeguard your user identification and password in a secure location as we are not responsible for breaches into the system when access is willingly provided.
B. Ordering
When you place an order for products, we collect Personally Identifiable Information (such as name, contact and billing information, credit card, and other transactional information). We use this information to deliver your order, process payment, and to communicate the status of your order.
C. Credit Card Storage
Credit card information collected at registration or for product purchases and orders is used only to process payment for the transaction and, generally, is not retained on our Site. However, you may voluntarily elect to securely store multiple credit cards to be used for products and orders.
D. Surveys and Promotions
Occasionally, you may voluntarily provide Personally Identifiable Information to complete surveys and questionnaires or to participate in user polls. We use this information to improve our Site, portals and product offerings and to ensure that we’re providing accurate disclosures. We may also use your Personally Identifiable Information to provide you newsletters and other marketing information that coincide with your preferences. You may customize your marketing preferences, or let us know if you do not wish to receive any promotional materials, including without limitation promotional calls, texts and e-mail communications, by adjusting your account information & e-mail options at the Site.
2. Aggregate Information
This refers to information that does not, by itself, identify you as a specific individual. Such information would include the Uniform Resource Locator (“URL”) of the website that referred you to our Site, your Internet Protocol (“IP”) address (a number automatically assigned to your computer whenever you surf the web), your operating system and browser type, and any search terms that you enter on our Site. Our web server aggregates this information in order to monitor the level of activity on our Site, evaluate its effectiveness, and improve the content or our Site in order to make your visit an easy and enjoyable experience.
We may collect, compile, store, publish, promote, report, or otherwise disclose or use any Aggregate Information, provided that such information does not personally identify you. We do not correlate any Personally Identifiable Information with the Aggregate Information that we collect on our Site. If we do correlate any Aggregate Information to you, it will be protected like any other Personally Identifiable Information under this Privacy Policy.
Active Information You Choose to Provide
In order to gain use of the Site (become a “user”), we require you to disclose the following information: Name, Address and Phone Number.
We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provide to us is stored securely.
Passive Information Collected
What is a Cookie?
The Site uses cookie technology to improve the quality of your experience. A cookie is a small file that contains information sent by a website that is saved on your hard disk by your computer’s browser. Cookies store information that a website may need in order to personalize your experience and gather website statistical data. Our Site utilizes cookies to collect information about how our site is used. Passive Information gathered may include the date and time of visits, the site pages viewed, time spent at our site, the sites visited just before and just after visiting our site. Specifically, any time you visit the Site to browse or to read or download information, we collect and store the name of the domain and host from which you access the Internet (for example, msn.com, aol.com, etc.); the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access the Site; and the Internet address of the website from which you linked directly to the Site. We use this information to measure the number of visitors to areas of the Site, and to help us make the Site more useful and interesting to our visitors. We use information from cookies in the aggregate to analyze for trends and statistics, and then discard it—we do not track individuals, only instances of entry onto the Site. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized.
Some consumers may not know that cookies are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to advise you when a website attempts to place a cookie on your computer. If you do not wish to transmit “cookie” information about yourself, you may turn off the cookie function in your web browser.
Our Site’s servers also automatically identify your computer by its Internet Protocol (IP) address, which is a unique string of numbers that are assigned to your computer by your Internet Service Provider. The IP address may be used to address problems with our server or to gather broad demographic information about our users. We passively collect your IP Address.
How Do We Use the Information Collected?
Broadly speaking, persons we employ directly, or as contractors or agents at our direction use Active Information for purposes of administering our business activities, providing customer support and making available other products we think might be of interest to our users. We may use the Active Information or Passive Information you provide to contact you about various changes to our Site, platforms, new products and features we offer. If at any time you do not wish to receive such information, you may “opt-out” of doing so by adjusting your e-mail settings at the Site.
Generally, we will share your personal information with our partners and with third-party independent contractors for purposes of: (1) performing functions on behalf of Desert Donuts, such as processing credit card transactions; (2) providing you with product offers and other product opportunities and information via e-mail or postal mail; (3) tracking information generated through the Site; and (4) coordinating with third-party independent contractors to provide you with features of products you order and purchase through the Site. Our partners and third-party independent contractors are obligated contractually not to use or share your personal information for unauthorized purposes.
We reserve the right to transfer your personal information to a third party in the event of a transfer of all or substantially all of Company’ assets, provided that the third party agrees to adhere to the terms of this Privacy Policy.
Specifically, we use Passive Information to gather information about our users and to enhance our site to make it easier, faster and friendlier for users. Additionally, cookies help us better understand the usage pattern of people that visit our Site, which helps us improve. Passive Information may result in your viewing of particular advertising based on your user habits. You might be able to access other websites through our site via hyperlinks. When you do so, you are subjecting yourself to their privacy policies and data collection. Please read the privacy policies of those sites to ensure you agree with the terms before using such sites.
Sharing Information with Advertisers or Other Third Parties
We may disclose anonymous information about user habits to advertisers on our Site. The parties who perform services for us (credit card processors, merchant bank, Internet Service Provider) may also have access to your information in performing such services. Should we buy or sell assets of our company, another company may need to review our company’s assets, which might include your information, to make business decisions as to whether to acquire such assets.
Sharing Information with the Government or As Otherwise Required by Law.
We may be required by subpoena, law or government agency to disclose both Active and Passive Information you have provided to us.
As such, we reserve the right to disclose your personal information to comply with a court order, subpoena, search warrant, or other legal process; to comply with legal, regulatory, or administrative requirements of any governmental authorities; to protect and defend us, and/or our subsidiaries and affiliates, and their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim, or dispute; to enforce the Terms of Service at our Site, one or more supplier agreements, distribution agreements, franchise agreements, or other terms of service, terms and conditions or contracts (the “Desert Donuts Contracts”) under which Desert Donuts has rights and benefits; to prevent imminent physical harm; and in the event that we find that your actions at the Site violate any laws or Desert Donuts Contracts or any of our usage guidelines.
Opt Out
You may “opt out” of having your personal information shared for purposes of receiving product offers via e-mail, text or postal mail, and from receiving product offers directly from us via e-mail or postal mail, by simply clicking on the box stating “I Do Not Agree” provided at the Site when prompted to access this Privacy Policy the first time you use your login and password to access the area of the Site that requires registration. Additionally, you can opt out by providing us written notice identifying which communications you choose not to receive by writing us at: Desert Donuts, Attn: Consumer Privacy, 1846 E. Innovation Park Dr. Ste 100, Oro Valley, AZ 85755.
An opt-out by e-mail, sent to admin@desertdonuts.com, will go to a live e-mail box for monitoring and processing within three days of receipt. Postal opt-outs will be properly monitored by one or more opt-out administrators designated by Desert Donuts.
If you choose not to give us your personal information at all, you can still access the Site; however, you will not be able to access areas that require registration or personal information, including without limitation the areas through which you may order products.
How Do We Secure Active Information and Passive Information?
We secure your personal information submitted by you by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss of Active and Passive Information. Individual postings at the Site and other communications to us via e-mail or standard mail may not be secure unless we advise you that security measures are in place prior to your submission of information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we respectfully request that you do not send or post sensitive information through these means.
Accessing and Correcting Your Information
We take reasonable measures to ensure that any Personally Identifiable Information we collect on our Site is accurate, current, complete, and reliable for its intended use. If you wish to update or otherwise correct Personally Identifiable Information provided to us, you may edit your information online.
If you believe that any of your personal information is incorrect, or has been changed since your registration at the Site, you may also send an e-mail message to admin@desertdonuts.com explaining the correction or change and provide any relevant confirmation or reference number.
Protecting Your Information We acknowledge your trust and are committed to take reasonable steps to protect Personally Identifiable Information provided from loss, misuse, and unauthorized access. We employ physical, electronic, and managerial processes to safeguard and secure your information. It is your responsibility to safeguard the password you use to access our Site and to promptly advise us if you ever suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access. Because your identification number and password are specific to you, you acknowledge sole responsibility for any and all use of our Site conducted with your identification number and password.
Third-Party Hosting
We contract with a third party to maintain and host the Site. Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third-party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.
Site Technologies
We do not provide the technologies used to build the Site, and therefore, we neither recommend nor endorse the same. Any information regarding identified technologies, including without limitation their capabilities, limitations, and applications, should be sought directly from their manufacturers. Desert Donuts hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names, or other intellectual property interests of third parties that are not intellectual property interests of Desert Donuts.
Links to Other Websites
Links to third-party websites may be provided solely for your information and convenience or to provide additional shopping for various other goods and services through our product partners. If you use these links, you will leave our Site. These links are an accommodation to the respective third-party site owners and for your convenience. Sites linked to and from the Site are not necessarily under the control of Desert Donuts, and we shall have no responsibility or liability whatsoever for the content or privacy practices of any linked sites, or any link or linking program at any time. You should read and understand Desert Donuts’ policies with respect to such third-party links, as stated in the Desert Donuts Contracts, specifically our Terms of Service. This Privacy Policy does not cover the information practices of those websites nor do we control their content or privacy policies. We suggest that you carefully review the privacy policies of each site you visit.
Changes to This Privacy Policy
This Privacy Policy is effective as of June 1, 2024.
Desert Donuts reserves the right to modify the terms of this Privacy Policy at any time and in its sole discretion, by posting a change notice on this page.
Any updates or changes to the terms of this Privacy Policy will be posted on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information at our Site, to see if this Privacy Policy has changed. By using our Site, you acknowledge acceptance of this Privacy Policy in effect at the time of use.
Your use of our Site means that you accept the practices set forth in this policy. YOUR CONTINUED USE OF THE SITE FOLLOWING OUR POSTING OF A CHANGE NOTICE WILL CONSTITUTE BINDING ACCEPTANCE OF THOSE CHANGES.